Intern Market Management (f/m/d)

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.

Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.

Are you a forward thinker too? Then join us now!

Objective of job (abbreviated)

• Daily preparation of Reporting of Vehicle Tracking List and Daily pick-ups from Vehicle Preparation Centers
• Support in daily Logistics operations incl. direct contact with our carriers
• Actively support ramp-up processes of new forwarders, distributing vehicles to European agents via road or short sea
• Support system activities between SAP and Transport Management System (TMS)
• Support Logistics team with all relevant ramp-up activities e.g. finalize and activate damage claim processes

Task Description:

Daily preparation of Reportings of Vehicle Tracking List and Daily pick-ups from Vehicle Preparation Centers

• Update and validate daily updates and publish reports to smart EU receivers
• Further develop reports like leadtime measuring

Support in daily Logistics operations incl. direct contact with our carriers

• Coordinate with markets the pick-up plan from VPCs
• Track performance of trucking forwarders with the support of our KPI system
• Arrange emergency deliveries case by case
• Esclation management steering towards Managers/markets

Actively support ramp-up processes of new forwarders, distributing vehicles to European agents via road or short sea

• Set-up a precise project plan for the forwarders integration
• Align process steps with internal like IT, Legal Entities and external partners
• Set-up integration meetings with all stakeholders
• Documentation of integration meeting
• Follow-up of tasks with stakeholders
• Report success levels to the Logistics team

Support system activities between SAP and Transport Management System (TMS)

• Ramp-up of system Go Live documentation
• Finding out gaps in system and definition of priorities with relevant parties
• Interaction with markets to allow smooth ramp-up in different countries

Support Logistics team with all relevant activities e.g. finalize and activate damage claim processes

• Align process with different stakeholders
• Execute first damage handling processes from start to end
• Support other relevant transport topics

Education

Student in Business Administration, Technical+Business Administration, Logistics or comparable studies

Knowledge / Functional Expertise

Very good knowledge in Logistics / Project and  Process Management

Automotive experience preferable

Languages: Fluent in English (speaking and writing) - other languages especially German and Chinese are beneficial

IT Systems especially - SAP/ Transport Management Systems / Microsoft Office incl. Teams

Key Competencies / Soft Skills

Be a Teamplayer

Willingness to learn

Cultural integration

Stay curious

We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.
 
We're creating a culture where personal and professional growth are as important as business growth. Together with us, you will build a diverse and inclusive environment where you feel you belong to.
 
We empower you to have ownership over work