Intern Training - Retail Network (f/m/d)

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.

Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.

Are you a forward thinker too? Then join us now!

Responsibilities    

• Generate reports for tracking training courses attendance and qualification level for each market
• Consolidate training data from several resources and present a meaningful outcome to discuss development of the retail network
• Track training participant evaluations and indicate the need for training readiness enhancement and provide feedback to the training supplier
• Support sales agent certification program with keeping participant progress
• Support high voltage certification program with keeping participant progress
• Generate a purchase order report for the department to support training team with budget plan
• Support coordination of training facility and vehicle logistics for F2F trainings
• Coordinate training material translation and apply version management of the released materials
• Support Learning Management System function development together with stakeholders
• Create training KPIs and performance dashboard. Share it with training stakeholders for further development

What you bring along

• Ongoing university study in engineering, mathematics, business or comparable degree
• Basic understanding of automotive retail business
• Fundamental understanding for face to face and eLearning training formats
• Basic automotive technical Know-How, preferably with electrical vehicles
• Self-driven and out-of-the-box working way
• Excellent organization skills (ability to manage multiple tasks) as well as social organizational skills, with strong intercultural competence
• Strong commitment and positive work ethic in order to deliver results within tight deadlines and in demanding situations
• Very good English skills, ideally also fluent in a Non-German European language
• Excellent verbal and written communication skills, including writing routine reports and correspondence

We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.

We're creating a culture where personal and professional growth are as important as business growth. Together with us, you'll build a diverse and inclusive environment where you feel you belong to.

We empower you to have ownership over work that directly impacts business. Together with us, you move fast and learn even faster; we emphasize on people and diversity. Due to our really diverse team, we expressly welcome applications from people with disabilities.