Internship CX Management and Operations (f/m/d)

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.

Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.

Are you a forward thinker too? Then join us now!

Your responsibilities

• You support of the CXO team as cross-department topics and coordinate between the management of CX department as well as CX teams
• You support in the preparation of content for CX projects as well as management of decision papers and meeting minutes for committees and regulatory meetings
• You support in Events/Wokshops Organization and Planning
• You provide structural and organizational support in processes and tools managament like Sharepoint folders, Confluence spaces and much more
• You support in Department cost cotrolling and reporting operational metrics
• You support in solving cross-channels interdependencies
• You work closely together with the whole CX department teams to support in planning & executing projects

What you bring along

• You are studying Business Administration, International Management, Media and Communication Sciences or a comparable course of studies in your late Bachelor degree or Master degree
• You are confident in handling MS-Office & Atlassian (Confluence), especially to illustrate complex issues in a comprehensible way
• You like to laugh and can focus on achieving targets at the same time
• You work team-oriented & in communicative working-style
• You have a confident appearance, quick perception, and you are a organizational talent
• You have pro-active and extra-mile attitude
• You are fluent in English and German (optional). Any other language is a plus

We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.

We're creating a culture where personal and professional growth are as important as business growth. Together with us, you'll build a diverse and inclusive environment where you feel you belong to.

We empower you to have ownership over work that directly impacts business. Together with us, you move fast and learn even faster; we emphasize on people and diversity. Due to our really diverse team, we expressly welcome applications from people with disabilities.