Manager Business Architect (f/m/d)

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.

Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.

Are you a forward thinker too? Then join us now!

Your responsibilities

• Work closely with the Sales team, Project Management, IT and other stakeholders to gain a holistic understanding of organizational needs and potential
• Lead comprehensive assessments of existing sales processes to identify cross-functional opportunities for improvement and innovation.
• Connect the dots to align strategy with execution while generating measurable value and reducing gaps in processes and performance to optimize end-to-end sales processes
• Foster a collaborative environment, facilitating communication and understanding between different functional units and technical teams
• Act as a sales department representative and strategic advisor during cross-functional leadership meetings, providing insights and recommendations for achieving business objectives
• Evaluate and recommend technical, process or other solutions to improve the overall performance of sales department
• Proven ability to identify and exploit synergies with other business units to enhance overall organizational performance.
• Experience in creating capability maps to provide a clear visual representation of the organization's strengths and areas for development.

What you bring along

• Master’s degree or above in business (informatics), economics or a comparable degree e.g. innovation and technology management
• At least 3 years or above experience in automotive or retail industry or consultancy, preferred in a business architecture or process optimization role
• Experience in strategic initiative management from conception to delivery with a focus on customer experience and/or process improvement
• Promote clarity and communicate vision of the wider objectives behind the initiative
• Ability to understand and align both business and IT capacity and objectives
• Be an advocate for customer end-to-end experience improvements
• Demonstrated expertise in analysing operational and business models to identify areas for improvement and optimization
• Fluent in English. Other European language is a plus as well as (professional or intercultural) experiences with Asia / (e.g. China)

We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.

We're creating a culture where personal and professional growth are as important as business growth. Together with us, you'll build a diverse and inclusive environment where you feel you belong to.

We empower you to have ownership over work that directly impacts business. Together with us, you move fast and learn even faster; we emphasize on people and diversity. Due to our really diverse team, we expressly welcome applications from people with disabilities.