Junior Sales Operations Specialist (f/m/d)

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.

Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.

Are you a forward thinker too? Then join us now!

Your Responsibilities

 Orders

• Execute order (B2B, B2C): allocation availability, ingestion, discount settings
• Track orders: e2e check till delivery on pos
• Invoicng: ensure invoicing with correspondent pricing scheme, check with F&C proper remuneration self billing.

Registration and subsidies

• Execute registrations: collect needed documents on ADB + CoC and submit to external designated partner, track on time plates+ reg doc deliveries to agents
• When applicable: check funds availability, collect needed documents on  ADB and submit to external designated partner

Sales support

• Ensure smooth com among all stakeholders eg: area manager, external designated reg and subsidy partner, agent network, ALD.
• Transportation damage claims: manage damage claims happened during transport.
• Reporting: set and update sales reports (daily, weekly, monthly)

Your Qualifications

• University degree (bachelor or master) in: economics, statistics, engineering
• Stage / summer job / first experience in: back office, sales support, sales operations.
• English needed both written and spoken (cooperation with English speaking team every day). Any other language is a plus.
• Office: excellent knowledge of excel (pivot, macro)
• Power BI: min basic competence
• Hands on, you make things happen
• Self-driven and out-of-the-box working way
• Excellent organization skills (ability to manage multiple tasks) as well as social organizational skills, with strong intercultural competence
• Analytical and problem-solving skills
• Strong commitment and positive work ethic
• You love deliver results within tight deadlines: every month has an end-of-month, every quarter has an end-of quarter, every year

We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.
 
We're creating a culture where personal and professional growth are as important as business growth. Together with us, you will build a diverse and inclusive environment where you feel you belong to.
 
We empower you to have ownership over work