Fleet Sales & Remarketing Manager (f/m/d)

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.

Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.

Are you a forward thinker too? Then join us now!

Task Description:

Fleet Sales

• Responsible for defining and monitoring fleet sales targets and KPIs 
• Define smart segmentation for the B2B market in PT and identify target segments. Prioritise customers and target segments based on overall impact on profitability.
• Establish and develop relationships with key fleet customers in the market. Prospect and acquire new B2B customers and negotiate high-level sales framework agreements with large leasing and financial organisations.
• Work with the fleet teams of our retail partners to exploit sales through their channels. Ensure retailers have the appropriate tools and processes to support this.
• Work with financial services partner to exploit sales through their channels and existing customers.
• Work with the central European fleet team to identify any pan-European opportunities
• Implementation and continuous improvement of the fleet process for national B2B Customer based on the European guidelines.
• Propose and initiate local marketing activities to support B2B sales objectives 

Remarketing

• Develop and manage the Certified Pre-Owned programme for the smart retailer network to maximise used car values and deliver profitability for retailers.
• Ensure take up from all retailers with adherence to standards.
• Support retailers with development of CPO tools and marketing initiatives
• Work with European team to ensure that appropriate extended warranty programmes are developed and rolled out
• Manage relationship with provider of data for online customer trade in valuation tool and ensure values are set are an appropriate level
• Proactively monitor health of used car market (volume, stock, margins) to pre-empt any RV issues
• Manage relationships with RV setters to maximise residual values for the smart product, including lease company asset managers.
• Establish remarketing platform for end of lease vehicles from other leasing companies to be retained within the smart network as a priority.

Forecasting and Reporting

• Develop sales and ordering forecasts based on area trends, planned campaigns and accounts feedback.
• Manage delivery against forecast on an ongoing basis and identify any issues/corrective actions required
• Design and deliver accurate reports on sales results

Representation

• Represent and promote the smart brand within the fleet industry
• Act as a main point of contact for retailers on fleet and used car topics
• Build strong long-term relationships with key fleet customers and retailer fleet teams
• Represent the brand at the customer, retailer and industry event

Qualifications:

Education

• Bachelor degree or similar studies in business, economics, or a comparable degree

Professional Experience

• 4 years or above experience in automotive industry as Key Account Manager, Sales Account Manager, Junior Account Manager, Used Car business
• Experience of working with major automotive retailer groups
• Excellence experience in transforming sales targets to action plans and successful results
• Proven ability to manage multiple accounts at a time while paying strict attention to detail
• Experience in implementing profitable strategies and steering accounts with proven practical experience as user and/or author of USP’s for Key Accounts / fleet customers in a related field

Knowledge / Functional Expertise

• Excellent knowledge
• Passion for the energectic transition and electric mobility
• Understanding of complex contracts/tenders and their handling
• Proven track record of Business Development in the automotive industry or a related industry and/or comparable B2B sector
• Familiarity with diverse business functions, such as: Sales, Used Car sales and processes, Marketing, Network, etc.
• Have a deep understanding of new retail, customer behavior and expectations and digital transformation

Key Competencies / Soft Skills

• Excellent communication and public speaking skills; Confident and effective negotiator - able to consistently reach positive outcomes while building positive internal and external relationships
• Understand new proposals/issues/risks quickly and make wise decisions
• Inspire confidence, encourage a positive working atmosphere and create trust
• Able to be visionary and think strategically - anticipate market developments, innovations as well as challenges and identify business opportunities 
• Capability to understand the problems of key customers and identify their needs in order to provide adequate solutions
• Identify market developments, trends, best practices and integrate them successfully into the own business model
• Excellent written and oral communication skills in English.

We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.
 
We're creating a culture where personal and professional growth are as important as business growth. Together with us, you will build a diverse and inclusive environment where you feel you belong to.
 
We empower you to have ownership over work